APAR status
Closed as program error.
Error description
If the customization domain is unavailable the Portal UI is currently also unavailable. WebSphere Portal should still run if the customization domain is unavailable. Tracing with: com.ibm.wps.engine.*=all:com.ibm.wps.ac.*=all:com.ibm.wps.datast ore.*=all can help identify the problem. The trace.log will contain errors like: ... DataStoreCont E com.ibm.wps.datastore.impl.DataStoreContext handleException EJPDB0001E: Error occurred during database access. Last SQL statement is [SELECT OID, CREATED, MODIFIED, RES_TYPE, EXTERNAL_OID, EXTERNAL_UID, PARENT_OID, OWNER_TYPE, OWNER_UID, INHERITANCE, PROPAGATION, EXTERNALIZED, IS_PRIVATE, NAME, IS_LEAF FROM customization.PROT_RES WHERE (OWNER_UID = ? AND RES_TYPE = ?)]. com.ibm.wps.datastore.domains.DomainUnavailableException: EJPDB0101E: Database domain [Domain: cust] is currently unavailable. at com.ibm.wps.datastore.impl.DataStoreContext.handleException(Data StoreContext.java:315) ... at com.ibm.wps.ac.impl.AccessControlImpl.checkEntitlements(AccessCo ntrolImpl.java:119) ... Caused by: com.ibm.websphere.ce.cm.ObjectClosedException: DSRA9110E: Connection is closed. ... ... AccessControl < com.ibm.wps.ac.impl.AccessControlImpl [Domain: cust].checkEntitlements RETURN null ... ... WPRenderPhase 2 com.ibm.wps.engine.phases.WPRenderPhase getThemeTemplate(aState, aStateManager) Navigation selection model: <?xml version="1.0" encoding="UTF-8"?> ... <selectedNode value="null"/> ... ... Servlet E com.ibm.wps.engine.Servlet handleException EJPEJ0069E: URL parsing problem, URL= http://... ... Servlet 1 com.ibm.wps.engine.Servlet handleException An exception occurred while processing the request. com.ibm.portal.state.phases.exceptions.PhaseException:EJPEI0105E : An error occurred during the rendering in phase com.ibm.wps.engine.phases.WPRenderPhase@153b153b. ... Caused by: java.lang.NullPointerException at com.ibm.wps.engine.phases.WPRenderPhase.getThemeTemplate(WPRende rPhase.java:128) The exact cause of the database communications failure may differ from this example, but the results will be the same.
Local fix
Problem summary
If the customization domain is unavailable the Portal UI is currently also unavailable. WebSphere Portal should still run if the customization domain is unavailable.
Problem conclusion
The DomainUnavailableExection is caught now for the customization domain in the ContenModel and related classes. Manual Steps: None Failing Module(s): Engine: Tags & Commands Affected Users: All users Version Information: Portal Version(s): 6.0.1.5 Pre-Requisite(s): PK89122 Co-Requisite(s): --- Portal Version(s): 6.0.1.6 Pre-Requisite(s): PK89122 Co-Requisite(s): --- Portal Version(s): 6.1.0.1 Pre-Requisite(s): PK84208 PK86209 Co-Requisite(s): --- Portal Version(s): 6.1.0.2 Pre-Requisite(s): PK86209 Co-Requisite(s): --- Platform Specific: This fix applies to all platforms. A fix is available from Fix Central: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PK93166&productid=WebSphere%20Portal&brandid=5 You may need to type or paste the complete address into your Web browser.
Temporary fix
Comments
APAR Information
APAR number
PK93166
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
61A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-08-05
Closed date
2009-10-07
Last modified date
2010-01-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R60J PSY
UP
R60K PSY
UP
R61A PSY
UP
R61B PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1.0.1","Line of Business":{"code":"LOB31","label":"WCE Watson Marketing and Commerce"}}]
Document Information
Modified date:
21 December 2021