PK72266: SUBSCRIBER PACKAGEPROCESSOR RELIES ON EVENTLOG TO RETRIEVE THE LIBRAY FOR AN ITEM ID.

APAR status

• Closed as program error.

Error description

• Subscriber PackageProcessor relies on eventlog to retrieve the
  library for an item id. If the subscriberOnly flag is set to
  true on the subscriber the eventlogdb for the subscriber will
  not have any entries as a result in the following warning
  message:
  
  ContentServic W   com.aptrix.pluto.workflow.DraftDocumentSummary
  was not
  found for identity DepRef(id:59abb6804ab07b6b9404dd6035290eb6...
  
  In particular case: a draft item was initially syndicated
  and then promoted to publish state on the syndicato side. Even
  though this change was syndicated over to the subscriber, both
  the published and the draft items show up on the subscriber end.
  
  When an item is published at the syndicator, the subscriber will
  carry out 2 actions to replicate this:
  (1) delete the existing draft
  (2)  create/update the published item.
  Before deleting the existing draft, subscriber should retrieve
  the "draft summary" of the item. However, it is unable to
  retrieve the "draft summary" for a given draft item.
  
  so in this case the draft item could not be deleted because the
  draftdocumntsummary couldnot be rettrieved and that couldnot be
  retrieved because the packageprocessor is trying to locate the
  library for the item through the eventlog DB entries which are
  blank since the subscriberOnly property is set to true.
  ..
  Keywords:  orphaned drafts draft draft summary orphan delete
  ..
  

Local fix

• Set the susbcriberOnly flag to false and rebuild the eventlog on
  the subscriber
  

Problem summary

• Subscriber PackageProcessor relies on eventlog to retrieve the
  library for an item id. If the subscriberOnly flag is set to
  true on the subscriber the eventlogdb for the subscriber will
  not have any entries as a result in the following warning
  message:
  
  ContentServic W   com.aptrix.pluto.workflow.DraftDocumentSummary
  was not  found for identity
  DepRef(id:59abb6804ab07b6b9404dd6035290eb6...
  
  In particular case: a draft item was initially syndicated  and
  then promoted to publish state on the syndicato side. Even
  though this change was syndicated over to the subscriber, both
  the published and the draft items show up on the subscriber end.
  
  When an item is published at the syndicator, the subscriber will
  carry out 2 actions to replicate this:
  (1) delete the existing draft
  (2)  create/update the published item.  Before deleting the
  existing draft, subscriber should retrieve  the "draft summary"
  of the item. However, it is unable to retrieve the "draft
  summary" for a given draft item.
  

Problem conclusion

• Subscriber package processor relies on eventlog to retrieve the
  library for item. If the event log service turn off, then
  library is not be able to retrieved. Change the method to get
  the library directly from the workspace instead of event log
  database.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2900

Applicable component levels

• R60G PSN

     UP