PK72050: WSWS3710E ERROR WHEN REQUESTS COME IN FOR WEB SERVICES WITH CHARSET ISO-8859-1.

Fixes are available

APAR status

Closed as program error.

Error description

When a web service request comes in and specifies a charset
of iso-8859-1 when an inputstream has already been created using
UTF-8, the following exception will be seen:
.
WSWS3227E:  Error: Exception:java.lang.Exception: WSWS3710E:
Internal Error: Attempt to change encoding on
WebServicesInputSource from utf-8 to iso-8859-1.
at
com.ibm.ws.webservices.engine.InternalException.<init>(InternalE
xception.java:124)
at
com.ibm.ws.webservices.utils.WebServicesInputSource.setEncoding(
WebServicesInputSource.java:197)
at
com.ibm.ws.webservices.engine.SOAPPart._getSOAPEnvelope(SOAPPart
.java:1027)
...

Local fix

Problem summary

****************************************************************
* USERS AFFECTED:  Users of WebSphere Application Server       *
*                  V6.1 JAX-RPC web service clients            *
*                  and providers that receive messages in      *
*                  ISO-8859-1 character encoding.              *
****************************************************************
* PROBLEM DESCRIPTION: A message in ISO-8859-1 encoding might  *
*                      be rejected by the WebSphere            *
*                      Application Server web services         *
*                      JAX-RPC runtime.                        *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************
A web services client might send a request in ISO-8859-1
character encoding to a WebSphere Application Server web
service. In this case, the user might observe this on
the service side:

WSWS3227E:  Error: Exception:java.lang.Exception: WSWS3710E:
Internal Error: Attempt to change encoding on
WebServicesInputSource from utf-8 to iso-8859-1.
  at
com.ibm.ws.webservices.engine.InternalException.<init>(InternalE
xception.java:124)
  at
com.ibm.ws.webservices.utils.WebServicesInputSource.setEncoding(
WebServicesInputSource.java:197)
        ...

The client might receive a SOAP Fault like the below:

<soapenv:Envelope
 xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
 xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"
 xmlns:xsd="http://www.w3.org/2001/XMLSchema"
 xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
  <soapenv:Header/>
  <soapenv:Body>
   <soapenv:Fault
    xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
     <faultcode>soapenv:Server.generalException</faultcode>
     <faultstring>WSWS3400I: Info: unexpected exception.
     </faultstring>
   </soapenv:Fault>
  </soapenv:Body>
</soapenv:Envelope>

Similarly, the WSWS3710E InternalException might also occur on
a WebSphere Application Server client if it receives a
response in ISO-8859-1 encoding.

Problem conclusion

The V6.1 JAX-RPC web services code was changed to tolerate
ISO-8859-1 character encoding. Note that the SAAJ 1.2 and 1.3
specifications require only UTF-8 and UTF-16.

APAR PK72050 is currently targeted for inclusion in Service
Level (Fix Pack) 6.1.0.23 of WebSphere Application
Server.

Please refer to URL:
//www.ibm.com/support/docview.wss?rs=404&uid=swg27006970
for Fix Pack availability.

Temporary fix

Comments

APAR Information

APAR number
PK72050
Reported component name
WEBSPHERE FOR Z
Reported component ID
5655I3500
Reported release
610
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-09-12
Closed date
2008-10-24
Last modified date
2009-04-02

APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:

PK73450 PK82643

Fix information

Fixed component name
WEBSPHERE FOR Z
Fixed component ID
5655I3500

Applicable component levels

R610 PSY UK44403
UP09/03/21 P F903

Fix is available

Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7K4U","label":"WebSphere Application Server for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 December 2021

Tips

PK72050: WSWS3710E ERROR WHEN REQUESTS COME IN FOR WEB SERVICES WITH CHARSET ISO-8859-1.

Fixes are available

Subscribe

APAR status

Closed as program error.

Error description

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

APAR number

Reported component name

Reported component ID

Reported release

Status

PE

HIPER

Special Attention

Submitted date

Closed date

Last modified date

APAR is sysrouted FROM one or more of the following:

APAR is sysrouted TO one or more of the following:

Fix information

Fixed component name

Fixed component ID

Applicable component levels

R610 PSY UK44403

Fix is available

Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

Document Information

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