PK68157: EMAIL NOTIFICATIONS DO NOT IDENTIFY THE OBJECT TYPE FOR ANYTHING OTHER THAN THE CONTENT.

APAR status

• Closed as program error.

Error description

• Problem Summary:
  Email notifications don't identify the "Component" type when
  workflow
  is applied to Components.
  
  
  
  Problem Description:
  The following Workflow was created:
  " Draft
  " Approve
  " Publish
  
  On the "Approve" stage, an Email Action will notify the current
  Stage Approvers, that content is ready for their review.
  
  A Reject stage was also added, and an Email Action setup to
  notify the Component Author that their component was rejected.
  
  The email notification contains:
  
  The "" "img_bnza_icon_favicon" has moved to Workflow Stage "BNZA
  Stage - Design (Reject)".
  
  Click on the following link to review the item
  "img_bnza_icon_favicon":
  http://zzz.zzz.com:10038/wps/myportal/wcmAut
  horing?wcmAuthoringAction=read&docid=com.aptrix.pluto.cmpnt.Imag
  eResourceCmpnt/e62bb780494c2cf8b474b6f565f322e0&isdraft=true
  Publish on Apr 9, 2008 9:43:20 AM EST
  There are 0 reference(s) to this item.
  
  The email notification doesn't display the WCM Object type ("")
  correctly.
  
  For Content items, it correctly identifies the WCM Object type:
  
  The content "Link-AOI-AboutUs" has moved to Workflow Stage "BNZA
  Stage - Content (Approve)".
  
  Click on the following link to review the item
  "Link-AOI-AboutUs":
  http://zzz.zzz.com:10038/wps/myportal/wcmAut
  horing?wcmAuthoringAction=read&docid=com.aptrix.pluto.content.Co
  ntent/5eca0e0049a2d14ca102abcde7d3a680&isdraft=true
  Publish on May 7, 2008 3:09:13 PM EST
  There are 0 reference(s) to this item.
  

Local fix

Problem summary

• Users affected: All IWWCM users
  
  Detailed Problem Description:
  
  When customer configure Email Action to sent notifications to
  the approvers the type of the content is not identified.
  

Problem conclusion

• Problem Analysis:
  
  The logic to translate Cmpnt class types to their display names
  were never implemented.
  
  
  Failing Module: WCM - Web Content Management (General)
  
  Problem Solution:
  
  The solution is to add additional logic in the private method
  getClassDisplayName() in the EmailAction class to handle Cmpnt
  classes.
  Use CmpntUtils.getCmpntDisplayName() method to provide locale
  dependent display name.
  
  A fix for this problem is available from Fix Central at:
  
  http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde
  r?brandid=2&productid=Workplace%20Web%20Content%20Management&fix
  es=6.0.1.3-WCM-PK68157
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  LOTUS WEB CONT

• Fixed component ID

  5724I2900

Applicable component levels

• R60G PSY

     UP