APAR status
Closed as program error.
Error description
When running the CleanupUsers.xml provided by Portal, the following exception occurs: 2008.03.11 15:54:32.819 E com.ibm.wps.command.um.FindInvalidUsersCommand AbstractCommand.throwCommandFailedException com.ibm.wps.util.DataBackendException: EJPSG0015E: Data Backend Problem com.ibm.websphere.wmm.exception.OperationNotSupportedException: Operation "READ" is not supported for member type "Unknown". at com.ibm.wps.services.puma.DefaultURManager.findUserById(DefaultU Manager.java:265) at com.ibm.wps.services.puma.PumaServiceImpl.findInvalidUsers(PumaS rviceImpl.java:1012) at com.ibm.wps.services.puma.Puma.findInvalidUsers(Puma.java:719) at com.ibm.wps.command.um.FindInvalidUsersCommand.execute(FindInval dUsersCommand.java:79) at com.ibm.wps.command.xml.items.UserItem.createAll(UserItem.java:1 0) at com.ibm.wps.command.xml.factory.UserItemFactory.createAllItems(U erItemFactory.java:45) at com.ibm.wps.command.xml.DecodeEngine.makeWildcardItems(DecodeEng ne.java:236) at com.ibm.wps.command.xml.DecodeEngine.processNode(DecodeEngine.ja a:185) at com.ibm.wps.command.xml.DecodeEngine.decode(DecodeEngine.java:98 at com.ibm.wps.command.xml.Engine.process(Engine.java:255) at com.ibm.wps.command.xml.XmlCommand.execute(XmlCommand.java:147) at com.ibm.wps.command.xml.XmlCommandServlet.processInternal(XmlCom andServlet.java:266) at com.ibm.wps.command.xml.XmlCommandServlet.process(XmlCommandServ et.java:255) at com.ibm.wps.command.xml.XmlCommandServlet.doPost(XmlCommandServl t.java:209) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at javax.servlet.http.HttpServlet.service(HttpServlet.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.StrictServletInstance.doService( trictServletInstance.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet._service( trictLifecycleServlet.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.IdleServletState.service(StrictL fecycleServlet.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.StrictLifecycleServlet.service(S rictLifecycleServlet.java(Inlined Compiled Code)) at com.ibm.ws.webcontainer.servlet.ServletInstance.service(ServletI stance.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.ValidServletReferenceState.dispa ch(ValidServletReferenceState.java(Compiled Code)) at com.ibm.ws.webcontainer.servlet.ServletInstanceReference.dispatc (ServletInstanceReference.java(Inlined Compiled Code)) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp ilterChain.java(Compiled Code)) at com.ibm.wps.mappingurl.impl.URLAnalyzer.doFilter(URLAnalyzer.jav :261) at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(Fi terInstanceWrapper.java(Compiled Code)) at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebApp ilterChain.java(Compiled Code)) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.handleWeb ppDispatch(WebAppRequestDispatcher.java(Compiled Code)) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.dispatch( ebAppRequestDispatcher.java(Compiled Code)) at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(W bAppRequestDispatcher.java(Compiled Code)) at com.ibm.ws.webcontainer.srt.WebAppInvoker.doForward(WebAppInvoke .java(Compiled Code)) at com.ibm.ws.webcontainer.srt.WebAppInvoker.handleInvocationHook(W bAppInvoker.java(Compiled Code)) at com.ibm.ws.webcontainer.cache.invocation.CachedInvocation.handle nvocation(CachedInvocation.java(Compiled Code)) at com.ibm.ws.webcontainer.srp.ServletRequestProcessor.dispatchByUR (ServletRequestProcessor.java(Compiled Code)) at com.ibm.ws.webcontainer.oselistener.OSEListenerDispatcher.servic (OSEListener.java(Compiled Code)) at com.ibm.ws.webcontainer.http.HttpConnection.handleRequest(HttpCo nection.java(Compiled Code)) at com.ibm.ws.http.HttpConnection.readAndHandleRequest(HttpConnecti n.java(Compiled Code)) at com.ibm.ws.http.HttpConnection.run(HttpConnection.java(Compiled Code)) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java(Compiled Code)) Caused by: com.ibm.websphere.wmm.exception.OperationNotSupportedException: Operation "READ" is not supported for member type "Unknown". at com.ibm.ws.wmm.MemberRepositoryManager.getMember(MemberRepositor Manager.java:3302) at com.ibm.ws.wmm.MemberRepositoryManager.getMember(MemberRepositor Manager.java:3192) at com.ibm.ws.wmm.objectimpl.MemberServiceBeanBase.getMember(Member erviceBeanBase.java:583) at com.ibm.websphere.wmm.objects.EJSRemoteStatelessMemberService_14 751a3.getMember(Unknown Source) at com.ibm.websphere.wmm.objects._MemberService_Stub.getMember(_Mem erService_Stub.java:855) at com.ibm.wps.services.puma.SystemWMMAccessBean$31.run(SystemWMMAc essBean.java:710) at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManager mpl.java(Compiled Code)) at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextM nagerImpl.java(Compiled Code)) at com.ibm.wps.services.puma.SystemWMMAccessBean.getMember(SystemWM AccessBean.java:716) at com.ibm.wps.services.puma.DefaultURManager.findUserById(DefaultU Manager.java:215) ... 38 more
Local fix
Problem summary
Customer is running Portal 5.1.0.4 and is getting the following error when running the CleanupUsers.xml provided by Portal. 2008.03.11 15:54:32.819 E com.ibm.wps.command.um.FindInvalidUsersCommand AbstractCommand.throwCommandFailedException com.ibm.wps.util.DataBackendException: EJPSG0015E: Data Backend Problem com.ibm.websphere.wmm.exception.OperationNotSupportedException: Operation "READ" is not supported for member type "Unknown". at com.ibm.wps.services.puma.DefaultURManager.findUserById(DefaultU Manager.java:265) : Caused by: com.ibm.websphere.wmm.exception.OperationNotSupportedException: Operation "READ" is not supported for member type "Unknown". at com.ibm.ws.wmm.MemberRepositoryManager.getMember(MemberRepositor yManager.java:3302) at com.ibm.ws.wmm.MemberRepositoryManager.getMember(MemberRepositor yManager.java:3192) at com.ibm.ws.wmm.objectimpl.MemberServiceBeanBase.getMember(Member ServiceBeanBase.java:583) at com.ibm.websphere.wmm.objects.EJSRemoteStatelessMemberService_14 751a3.getMember(Unknown Source) at com.ibm.websphere.wmm.objects._MemberService_Stub.getMember(_Mem berService_Stub.java:855) at com.ibm.wps.services.puma.SystemWMMAccessBean$31.run(SystemWMMAc cessBean.java:710) at com.ibm.ws.security.auth.ContextManagerImpl.runAs(ContextManager impl.java(Compiled Code)) at com.ibm.ws.security.auth.ContextManagerImpl.runAsSystem(ContextM anagerImpl.java(Compiled Code)) at com.ibm.wps.services.puma.SystemWMMAccessBean.getMember(SystemWM ccessBean.java:716) at com.ibm.wps.services.puma.DefaultURManager.findUserById(DefaultU Manager.java:215)
Problem conclusion
Added mapping from OperationNotSupportedException to MemberNotFoundException. Failing Module(s): XML Access Authorization/Authentication (login/logout) WebSphere Member Management WMM Affected Users: All users Version Information: Portal Version(s): 5.1.0.4 Pre-Requisite(s): Co-Requisite(s): --- Portal Version(s): 5.1.0.5 Pre-Requisite(s): Co-Requisite(s): --- Portal Version(s): 6.0.1.1 Pre-Requisite(s): Co-Requisite(s): --- Portal Version(s): 6.0.1.3 Pre-Requisite(s): Co-Requisite(s): --- Platform Specific: This fix applies to all platforms. A fix is available from Fix Central: http://www.ibm.com/eserver/support/fixes/fixcentral/swgquickorde r?apar=PK67064&productid=WebSphere%20Portal&brandid=5 You may need to type or paste the complete address into your Web browser.
Temporary fix
Comments
APAR Information
APAR number
PK67064
Reported component name
WEBSPHERE PORTA
Reported component ID
5724E7600
Reported release
51D
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2008-06-04
Closed date
2008-06-19
Last modified date
2009-11-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
WEBSPHERE PORTA
Fixed component ID
5724E7600
Applicable component levels
R51D PSY
UP
R51E PSY
UP
R60E PSY
UP
R60G PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHRKX","label":"WebSphere Portal"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"51D","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
09 November 2009