APAR status
Closed as fixed if next.
Error description
Customer running an application, receives the following message: DFHIR3788 12/14/2006 11:12:31 Unexpected failure (return code=X'0000006C', reason code=X'00000000') trying to establish connection to system XXXX This is as a result of CRNP trying to do a CONNECT to system XXXX and getting back a return code 0000006C. Backing up in trace in a dump taken at the time of this message, there was an earlier error. ZIS2 EVENT - IRC SWITCH SUBSEQUENT TO SYSTEM (CICSD3AF) - RETURN CODE WAS 0000000C TASK-00176 KE_NUM-00AD TCB-L8003/00894E88 RET-B2953CAC The transaction is in backout processing when this occurred. The return code 0000000C indicates: IRERRINE Environment incorrect This is due to running on an L8 TCB, and not the QR TCB. All terminal related activity should execute on the QR TCB.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All. * **************************************************************** * PROBLEM DESCRIPTION: DFHIR3788 return code=X'0000006C', * * processing a SOAP request. * **************************************************************** * RECOMMENDATION: * **************************************************************** A SOAP request is processed which involves remote file access. The conversion of the response results in a failure which causes a backout to be issued. Before backout processing, the correct TCB switch fails to be issued which eventually results in the DFHIR3788 message. Additional keywords: defect 17974 msgDFHIR3788 QR L8
Problem conclusion
Temporary fix
FIX AVAILABLE BY PTF ONLY
Comments
This APAR is being closed FIN with concurrence from the submitting customer. This means that a fix to this APAR is expected to be delivered from IBM in a release which is being developed at the time that the APAR was closed. The latest release of the product to exit development at the time this APAR was closed was: CICS Transaction Server for z/OS V3.1. CER17974 CER 17974
APAR Information
APAR number
PK36522
Reported component name
CICSTS 3.1 Z/OS
Reported component ID
5655M1500
Reported release
400
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2006-12-20
Closed date
2007-02-22
Last modified date
2007-02-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R400 PSN
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.1","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 February 2007