IBM Support

PJ46557: YOU SEE THE CASE CLIENT DISPLAYS PAGE TABS IN A DIFFERENT ORDER THAN CONFIGURED UPON LOGIN

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Direct links to fixes

8.6.20020002-WS-BPM-IFPJ46557
8.6.20020001-WS-BPM-IFPJ46557

 

APAR status

  • Closed as program error.

Error description

  • Log in to case client desktop for the first time, the order of
the page tabs is incorrect.  It is displayed differently than
how the pages are ordered for the role in Case Builder.  On
refresh of the page or switching roles, the order is displayed
correctly.  For example, if the role is configured with the Work
 page to be displayed before the Cases page, the Cases page is
displayed before the Work page on initial login.

PRODUCTS AFFECTED
IBM Business Automation Workflow

Local fix

  • Switch roles or refresh the browser window.

Problem summary

  • No additional information is available.

Problem conclusion

  • A fix is available or will be available that ensures the order
of the pages is displayed according to how it is configured in
Case Builder.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PJ46557
    • 

  • Reported component name
    CASE MGR CLIENT
    • 

  • Reported component ID
    5725A1501
    • 

  • Reported release
    K00
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-06-15
    • 

  • Closed date
    2021-07-08
    • 

  • Last modified date
    2021-07-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    BUS AUTO WORKFL
    • 

  • Fixed component ID
    5737H4100
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            02 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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