PJ40876: SNMP TRAP NOT SENT DUE TO THE MISHANDLING OF THE COUNT FIELD IN THE EVENT.

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APAR status

  • Closed as program error.

Error description

  • During event processing, the count field is not properly
    handled.  This causes an error and the SNMP trap is never sent.
    

Local fix

  • In the FSM web console, hardcode the count in the mapping for
    SNMP.  Instead of using the replacement handler, "evt:count",
    just replace those instances with "0".
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * FSM 4.5. users using SNMP                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply FSM 4.5 FP3 only if you never plan to go to ECM SM     *
    * 5.1.  If this is not the case, it is highly suggested to     *
    * upgrade to 5.1 first since there are changes in FP3 that     *
    * make it harder to upgrade to ECM SM 5.1 GA had the FP not    *
    * been applied.  The upgrade procedure from 4.5 to 5.1 GA      *
    * takes the same amount of effort as applying this FP.  If     *
    * this route is taken, apply the latest 5.1 FP after the       *
    * upgrade.                                                     *
    ****************************************************************
    

Problem conclusion

  • Fixed in FSM 4.5 and ECM SM 5.1 FP1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ40876

  • Reported component name

    SYSTEM MONITOR

  • Reported component ID

    5724R9100

  • Reported release

    450

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-03

  • Closed date

    2013-07-10

  • Last modified date

    2013-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM MONITOR

  • Fixed component ID

    5724R9100

Applicable component levels

  • R450 PSY

       UP



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Document information


More support for:

FileNet System Monitor
FileNet System Monitor

Software version:

4.5.0

Reference #:

PJ40876

Modified date:

2013-07-10

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