PJ40855: ECM SM SERVER AND GUI SERVER SERVICES NOT STARTING AFTER INSTALL ON WINDOWS

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APAR status

  • Closed as program error.

Error description

  • On Windows, in certain cases, after installing ECM SM 5.1, the
    FSM Server and GUI Server service will not start.
    

Local fix

  • N/A.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * FSM server installations on Windows.                         *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply ECM SM 5.1.0 IF1.                                      *
    ****************************************************************
    

Problem conclusion

  • Fixed in ECM SM 5.1.0 IF 1.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ40855

  • Reported component name

    SYSTEM MONITOR

  • Reported component ID

    5724R9100

  • Reported release

    510

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-19

  • Closed date

    2013-01-14

  • Last modified date

    2013-01-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SYSTEM MONITOR

  • Fixed component ID

    5724R9100

Applicable component levels

  • R510 PSY

       UP



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Document information


More support for:

FileNet System Monitor
FileNet System Monitor

Software version:

510

Reference #:

PJ40855

Modified date:

2013-01-14

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