APAR status
Closed as program error.
Error description
Due to a defect in the database abandoned content cleanup code, content loss may randomly occur on add or check-in operations to your database storage area if you use duplicate suppression with database content storage. You will know that data loss has occurred if "Cannot find the content element" exceptions appear in your P8 logs, listing element names that start with "T", after clients attempt to access the missing content: 2012-09-27T15:32:16.947Z 5E995E99 ENG FNRCE0103E - ERROR method name: initContentInputStream principal name: [email protected] Global Transaction: false User Transaction: false Exception Info: Cannot find the content element T@~QRR)&RCHVTXW9(W!Y,{X]+P\<\A;M,[\(}@7!&Z)M. com.filenet.api.exception.EngineRuntimeException: CONTENT_DCA_CONTENT_ELEMENT_NOT_FOUND: Cannot find the content element T@~QRR)&RCHVTXW9(W!Y,{X]+P\<\A;M,[\(}@7!&Z)M. at com.filenet.engine.content.DatabaseContentInputStream$DatabaseRe aderTask.initContentInputStream(DatabaseContentInputStream.java: 492)
Local fix
To temporarily work around this problem, disable the abandoned database cleanup process. Set these parameters to high values, then restart the Content Engine JVM: Abandoned DB Content Cleanup Interval = 31356000 (1 year) Temporary Database Content = 630720000 (20 years)
Problem summary
**************************************************************** * USERS AFFECTED: * * Customers using Content Engine 5.1.0.0-P8CE and * * 5.1.0.0-P8CE-FP001 with duplicate suppression of database * * content storage enabled. * **************************************************************** * PROBLEM DESCRIPTION: * * Due to a defect in the database abandoned content cleanup * * code, content loss may randomly occur after add or check-in * * operations to your database storage area if you use * * duplicate suppression with database content storage. * **************************************************************** * RECOMMENDATION: * * Upgrade to Content Engine 5.1.0.0-P8CE-FP002 or higher. * ****************************************************************
Problem conclusion
Content Engine 5.1.0.0-P8CE-FP002 and higher will resolve the database content cleanup issue.
Temporary fix
Comments
APAR Information
APAR number
PJ40746
Reported component name
CONTENT ENGINE
Reported component ID
5724R8101
Reported release
510
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-06
Closed date
2013-05-01
Last modified date
2013-05-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CONTENT ENGINE
Fixed component ID
5724R8101
Applicable component levels
R510 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC2W3B","label":"Content Engine"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
01 May 2013