PJ40630: A TIMEOUT ERROR APPEARS WHEN PLACING RECORDS ON HOLD.

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APAR status

  • Closed as program error.

Error description

  • When placing records on hold, the following error displays:
    
    "Unable to get the search result based on the search
    criteria....E_TRANSACTION_TIMEOUT"
    

Local fix

  • No work around available.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update to IER 4.5.1 FP7                                      *
    ****************************************************************
    

Problem conclusion

  • This is being addressed in IER 4.5.1 FP7. Some erroneous calls
    were being made and the action was taking longer than expected.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ40630

  • Reported component name

    RECORDS MANAGER

  • Reported component ID

    5724S1900

  • Reported release

    451

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-10-15

  • Closed date

    2013-07-11

  • Last modified date

    2013-07-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RECORDS MANAGER

  • Fixed component ID

    5724S1900

Applicable component levels

  • R451 PSN

       UP

  • R451 PSY

       UP

  • R510 PSN

       UP

  • R510 PSY

       UP



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Document information


More support for:

Enterprise Records

Software version:

4.5.1

Reference #:

PJ40630

Modified date:

2013-07-11

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