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PJ36254: CBR indexing fails for files with German characters in the file extension

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • CBR indexing fails for files with German characters in the file
    extension.
    
    The following errors will occur in the
    sysinfo.log
    msg(1): Error   E3-0422 (VDK ): Could not find file
    C:\verity_temp\ce450\server1\FN{...}-0.f?r
    Note the truncated or incorrect file extension.
    
    p8_server_error.log
    2009-04-29T14:52:46.812Z 63E663E6 CBR  FNRCE0000E - ERROR
    Updating indexing request after failure.  Object store:
    ce450obj1, targetId: {...}, elem seq#: 0, operation: Create,
    indexationId: {...}, objectId: {...}, note: File to index not
    found
    

Local fix

  • Remove the German characters in the file extension.  Be sure to
    delete the previous version containing the old filename. Or
    remove the document entirely.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * P8 CE users with German characters in extension              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * CBR indexing fails for files with German characters in the   *
    * file extension                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade CE server to P8CE-4.0.1-010                          *
    ****************************************************************
    

Problem conclusion

  • This issue is fixed in P8CE-4.0.1-010
    

Temporary fix

Comments

APAR Information

  • APAR number

    PJ36254

  • Reported component name

    CONTENT ENGINE

  • Reported component ID

    5724R8101

  • Reported release

    401

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-05-04

  • Closed date

    2009-07-31

  • Last modified date

    2009-07-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PJ36258

Fix information

  • Fixed component name

    CONTENT ENGINE

  • Fixed component ID

    5724R8101

Applicable component levels

  • R401 PSY

       UP



Document information

More support for: FileNet P8 Platform
Content Engine

Software version: 4.0

Reference #: PJ36254

Modified date: 31 July 2009


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