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PI99517: JAVASCRIPT ERROR POPS UP WHEN COGNOS SESSION TIMES OUT AND USER THEN TRIES TO CLOSE THE ALREADY OPEN REPORT

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible.

Error description

  • AFTER SESSION TIMES OUT, WHEN THE USER ATTEMPTS TO CLOSE THE
REPORT FROM THE APPLICATION TAB (WELCOME TAB ON TOP), A
JAVASCRIPT ERROR POPS UP SAYING "TYPEERROR: UNABLE TO GET
PROPERTY 'SERVICES' OF UNDEFINED OR NULL REFERENCE".

THIS ONLY HAPPENS IN IE AND DOES NOT HAPPEN IN CHROME

Local fix

  • No workaround available

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See Error Description                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Analytics 11.1.1                       *
****************************************************************

Problem conclusion

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PI99517
    • 

  • Reported component name
    COG REPORT STUD
    • 

  • Reported component ID
    5724W12RS
    • 

  • Reported release
    B0A
    • 

  • Status
    CLOSED  UR5
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2018-06-25
    • 

  • Closed date
    2018-11-23
    • 

  • Last modified date
    2018-11-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    

  • RB0A  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWW","label":"Report Authoring v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Edition":"","Line of Business":{"code":"","label":""}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 November 2018
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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