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PI99517: JAVASCRIPT ERROR POPS UP WHEN COGNOS SESSION TIMES OUT AND USER THEN TRIES TO CLOSE THE ALREADY OPEN REPORT

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • AFTER SESSION TIMES OUT, WHEN THE USER ATTEMPTS TO CLOSE THE
    REPORT FROM THE APPLICATION TAB (WELCOME TAB ON TOP), A
    JAVASCRIPT ERROR POPS UP SAYING "TYPEERROR: UNABLE TO GET
    PROPERTY 'SERVICES' OF UNDEFINED OR NULL REFERENCE".
    
    THIS ONLY HAPPENS IN IE AND DOES NOT HAPPEN IN CHROME
    

Local fix

  • No workaround available
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.1                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI99517

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B0A

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-25

  • Closed date

    2018-11-23

  • Last modified date

    2018-11-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RB0A PSN

       UP



Document information

More support for: Cognos Business Intelligence
Report Studio

Software version: B0A

Reference #: PI99517

Modified date: 23 November 2018


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