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PI99072: VIEWING REPORT AS ACCESSIBLE PDF OR EXCEL 2007 THROWS 404 ERROR WHEN TEMPORARY OBJECT LOCATION SET TO SERVER FILE SYSTEM

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APAR status

  • Closed as fixed if next.

Error description

  • In an environment using IHS as a web server with Cognos 10.2.1
    deployed to Websphere Application Server, executing a report as
    PDF with accessibility enabled in the run options, or executing
    a report as Excel 2007 throws an HTTP 404 error.  This is a
    timing issue and may occur in other configurations depending on
    timing of requests.  The behavior may be intermittent.  If the
    dispatcher setting Temporary Object Location is changed to
    Content Store the issue does not occur.
    

Local fix

  • Change Temporary Object Location to Content Store.  This could
    have overhead/performance implications on Content Manager so be
    sure to test thoroughly before moving such a change into
    production.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.13.0                     *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI99072

  • Reported component name

    COG REPORT STUD

  • Reported component ID

    5724W12RS

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-06-12

  • Closed date

    2018-11-02

  • Last modified date

    2018-11-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Business Intelligence
Report Studio

Software version: B0A

Reference #: PI99072

Modified date: 02 November 2018


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