APAR status
Closed as fixed if next.
Error description
Heat Map Visualization in Dashboard errors out when no data points are available to display. Like other visualizations, the expected output is to blank out when data points are not available instead of throwing an error.. In this case, the error returned is "Query Service internal error has occurred, please see the log for details."
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Analytics 11.1.1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PI98496
Reported component name
COG DASHBOARDS
Reported component ID
5724W12DB
Reported release
B0A
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-05-29
Closed date
2018-11-23
Last modified date
2018-11-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RB0A PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"B0A","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
11 November 2022