IBM Support

PI82496: WHEN ATTEMPTING TO OPEN AN IMPORTED BPMN MODEL, RATIONAL SOFTWARE ARCHITECT BECOMES UNRESPONSIVE.

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APAR status

  • Closed as program error.

Error description

  • If you import a BPMN model that was developed in a third-party
    application, and then attempt to open this model, IBM Rational
    Software Architect (RSA) will become unresponsive.  It will then
    be necessary to terminate RSA in order to open the model.
    
    This happens when the BPMN model in question contains elements
    whose "Name" property contains carriage return or line feed
    characters.  BPMN models without these types of characters do
    not have the problem.
    

Local fix

  • Remove the carriage return or line feed from the elements' name
    prior to exporting the BPMN models from the third-party software
    modeling tool.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * -                                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * WHEN ATTEMPTING TO OPEN AN IMPORTED BPMN MODEL,              *
    * RATIONALSOFTWARE ARCHITECT BECOMES UNRESPONSIVE.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • "When a BPMN model contains elements
    whose name contains carriage return or line feed
    characters, RSAD hangs while trying to open the BPMN diagram.
    These characters are being handled properly now and the BPMN
    diagram opens properly."
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI82496

  • Reported component name

    RATL SW ARCHITE

  • Reported component ID

    5725A3000

  • Reported release

    911

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-06-02

  • Closed date

    2018-11-27

  • Last modified date

    2018-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL SW ARCHITE

  • Fixed component ID

    5725A3000

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"911","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYK2S","label":"Rational Software Architect Designer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"911","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 September 2020