IBM Support

PI78552: DYNA1064E WHILE CALLING "GETIDSSIZEDISK()" BY COMMERCE WHEN XS IS USED AS CACHE PROVIDER.

Fixes are available

9.0.0.4: WebSphere Application Server traditional V9.0 Fix Pack 4
8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12
9.0.0.5: WebSphere Application Server traditional V9.0 Fix Pack 5
8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14
9.0.0.6: WebSphere Application Server traditional V9.0 Fix Pack 6
8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13
9.0.0.7: WebSphere Application Server traditional V9.0 Fix Pack 7
7.0.0.45: WebSphere Application Server V7.0 Fix Pack 45
8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15
7.0.0.45: Java SDK 1.6 SR16 FP60 Cumulative Fix for WebSphere Application Server
17.0.0.3: WebSphere Application Server Liberty 17.0.0.3
17.0.0.4: WebSphere Application Server Liberty 17.0.0.4
18.0.0.1: WebSphere Application Server Liberty 18.0.0.1
18.0.0.2: WebSphere Application Server Liberty 18.0.0.2
9.0.0.8: WebSphere Application Server traditional V9.0 Fix Pack 8
8.5.5.14: WebSphere Application Server V8.5.5 Fix Pack 14
9.0.0.9: WebSphere Application Server traditional V9.0 Fix Pack 9
18.0.0.3: WebSphere Application Server Liberty 18.0.0.3
9.0.0.10: WebSphere Application Server traditional V9.0 Fix Pack 10
18.0.0.4: WebSphere Application Server Liberty 18.0.0.4
19.0.0.1: WebSphere Application Server Liberty 19.0.0.1
8.5.5.15: WebSphere Application Server V8.5.5 Fix Pack 15
19.0.0.2: WebSphere Application Server Liberty 19.0.0.2
19.0.0.3: WebSphere Application Server Liberty 19.0.0.3
9.0.0.11: WebSphere Application Server traditional V9.0 Fix Pack 11
19.0.0.4: WebSphere Application Server Liberty 19.0.0.4
19.0.0.5: WebSphere Application Server Liberty 19.0.0.5
9.0.5.0: WebSphere Application Server traditional Version 9.0.5 Refresh Pack
19.0.0.6: WebSphere Application Server Liberty 19.0.0.6
19.0.0.7: WebSphere Application Server Liberty 19.0.0.7
19.0.0.8: WebSphere Application Server Liberty 19.0.0.8
9.0.5.1: WebSphere Application Server traditional Version 9.0.5 Fix Pack 1
19.0.0.9: WebSphere Application Server Liberty 19.0.0.9
19.0.0.10: WebSphere Application Server Liberty 19.0.0.10
19.0.0.11: WebSphere Application Server Liberty 19.0.0.11
9.0.5.2: WebSphere Application Server traditional Version 9.0.5 Fix Pack 2
19.0.0.12: WebSphere Application Server Liberty 19.0.0.12
20.0.0.1: WebSphere Application Server Liberty 20.0.0.1
20.0.0.2: WebSphere Application Server Liberty 20.0.0.2
8.5.5.17: WebSphere Application Server V8.5.5 Fix Pack 17
9.0.5.3: WebSphere Application Server traditional Version 9.0.5 Fix Pack 3
20.0.0.3: WebSphere Application Server Liberty 20.0.0.3
20.0.0.4: WebSphere Application Server Liberty 20.0.0.4
20.0.0.5: WebSphere Application Server Liberty 20.0.0.5
20.0.0.6: WebSphere Application Server Liberty 20.0.0.6
9.0.5.4: WebSphere Application Server traditional Version 9.0.5 Fix Pack 4
20.0.0.7: WebSphere Application Server Liberty 20.0.0.7
20.0.0.8: WebSphere Application Server Liberty 20.0.0.8
9.0.5.5: WebSphere Application Server traditional Version 9.0.5 Fix Pack 5
20.0.0.9: WebSphere Application Server Liberty 20.0.0.9
20.0.0.10: WebSphere Application Server Liberty 20.0.0.10
20.0.0.11: WebSphere Application Server Liberty 20.0.0.11
20.0.0.12: WebSphere Application Server Liberty 20.0.0.12
WebSphere Application Server traditional 9.0.5.6
21.0.0.3: WebSphere Application Server Liberty 21.0.0.3
9.0.5.7: WebSphere Application Server traditional Version 9.0.5 Fix Pack 7
21.0.0.4: WebSphere Application Server Liberty 21.0.0.4
21.0.0.5: WebSphere Application Server Liberty 21.0.0.5
21.0.0.6: WebSphere Application Server Liberty 21.0.0.6
9.0.5.8: WebSphere Application Server traditional Version 9.0.5.8
21.0.0.7: WebSphere Application Server Liberty 21.0.0.7
8.5.5.20: WebSphere Application Server V8.5.5.20
8.5.5.18: WebSphere Application Server V8.5.5 Fix Pack 18
21.0.0.1: WebSphere Application Server Liberty 21.0.0.1
8.5.5.19: WebSphere Application Server V8.5.5 Fix Pack 19
21.0.0.2: WebSphere Application Server Liberty 21.0.0.2
21.0.0.8: WebSphere Application Server Liberty 21.0.0.8
21.0.0.9: WebSphere Application Server Liberty 21.0.0.9
9.0.5.9: WebSphere Application Server traditional Version 9.0.5.9
21.0.0.10: WebSphere Application Server Liberty 21.0.0.10
21.0.0.11: WebSphere Application Server Liberty 21.0.0.11
21.0.0.12: WebSphere Application Server Liberty 21.0.0.12
9.0.5.10: WebSphere Application Server traditional Version 9.0.5.10
8.5.5.16: WebSphere Application Server V8.5.5 Fix Pack 16
22.0.0.1: WebSphere Application Server Liberty 22.0.0.1
22.0.0.2: WebSphere Application Server Liberty 22.0.0.2
8.5.5.21: WebSphere Application Server V8.5.5.21
22.0.0.3: WebSphere Application Server Liberty 22.0.0.3
9.0.5.11: WebSphere Application Server traditional Version 9.0.5.11
22.0.0.4: WebSphere Application Server Liberty 22.0.0.4

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • DYNA1064E while calling "getIdsSizeDisk()" by commerce when XS
    is used as cache provider.
    
    ###
    CacheProvider E   DYNA1064E: The operation "getIdsSizeDisk()"
    for cacheName "baseCache" cannot be performed because cache
    provider
    "com.ibm.ws.objectgrid.dynacache.CacheProviderImpl" does not
    support the disk cache offload feature.
    ####
    
    Sphere Application Server V 70.0.39
    

Local fix

  • na
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of IBM WebSphere Application      *
    *                  Server using an alternative cache           *
    *                  provider that does not support disk         *
    *                  caching.                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: DYNA1064E is logged on some dynacache   *
    *                      APIs when the underlying cache          *
    *                      provider does not support disk          *
    *                      caching.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Dynacache invokes some disk caching related functions even
    though the alternate cache provider does not support disk
    caching.
    

Problem conclusion

  • Dynacache will not invoke disk related methods if dynacache is
    aware that the alternate cache provider does not support disk
    caching
    
    The fix for this APAR is currently targeted for inclusion in
    fix pack 7.0.0.45, 8.0.0.14, 8.5.5.12, 9.0.0.4 and 17.0.0.3.
    Please refer to the Recommended Updates page for delivery
    information:
    http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI78552

  • Reported component name

    WEBS APP SERV N

  • Reported component ID

    5724H8800

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-21

  • Closed date

    2017-05-16

  • Last modified date

    2017-10-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WEBS APP SERV N

  • Fixed component ID

    5724H8800

Applicable component levels

  • R700 PSY

       UP

  • R800 PSY

       UP

  • R850 PSY

       UP

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
04 May 2022