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PI78466: EEWSERVE TASK DOES NOT HANDLE A SPECIAL VERSION OF THE $HASP890 MESSAGE ISSUED BY AN OEM PRODUCT NAMED THRUPUT MANAGER

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APAR status

  • Closed as new function.

Error description

  • The Thruput Manager product issues a special version of the
    $HASP890 message when there is a long delay in obtaining
    an initiator. This message appears as:
     $HASP890 JOB(jjjjjjjj) STATUS(DELAY -ACTIVE here
    The EEWSERVE task does not handle this message which leads
    to an EEWI38I message and the job being marked in error on
    the distributed side, even though the job does eventually
    complete successfully on the z/OS side after an initiator
    is obtained.
    Messages seen in the SYSTSPRT of the EEWSERVE task include:
    EEWI07I 170104 030234 TASK UNIS0002 MODULE EEWTCP93 ISSUED,
    MACRO 'MCSOPMSG' NEAR LABEL 'M9304680' FOR 52 CHARACTER
    MESSAGE = $HASP8 90 JOB(jjjjjjjj)  STATUS=(DELAY-Active Here ),
    EEWI07I 170104 030234 TASK UNIS0002 MODULE EEWTCP30 ISSUED,
    MACRO
    EZASMI TYPE=WRITE' NEAR LABEL 'M3006200' FOR 126 CHARACTER
    MESSAGE
     = QJR  ...
     2001 --EEWI38I PSEAXIO1(JOB07797) 120 0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: TWS for z/OS Access Methods V8.6.0           *
    ****************************************************************
    * PROBLEM DESCRIPTION: The Thruput Manager product issues      *
    *                      a special version of the $HASP890       *
    *                      message when there is a long delay      *
    *                      in obtaining an initiator.              *
    *                      This message appears as:                *
    *                      $HASP890 JOB(jjjjjjjj)                  *
    *                      STATUS(DELAY -ACTIVE here).             *
    *                      The EEWSERVE task does not handle       *
    *                      this message which leads to an          *
    *                      EEWI38I message and the job being       *
    *                      marked in error on the distributed      *
    *                      side,  even though the job does         *
    *                      eventually complete successfully        *
    *                      on the  z/OS side after an initiator    *
    *                      is obtained.                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The Thruput Manager product issues a special version of the
    $HASP890 message when there is a long delay in obtaining an
    initiator. This message appears as:
    $HASP890 JOB(jjjjjjjj) STATUS(DELAY -ACTIVE here).
    The EEWSERVE task does not handle this message which leads
    to an EEWI38I message and the job being marked in error on
    the distributed side, even though the job does eventually
    complete successfully on the z/OS side after an initiator
    is obtained.
    

Problem conclusion

Temporary fix

Comments

  • The new status is now handled.
    

APAR Information

  • APAR number

    PI78466

  • Reported component name

    TWS APPS FOR MV

  • Reported component ID

    5698WSEMV

  • Reported release

    860

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2017-03-20

  • Closed date

    2017-04-12

  • Last modified date

    2017-04-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  •    EEWTCPCV EEWTCPQJ EEWTCP10 EEWTCP15 EEWTCP25
    EEWTCP65
    

Fix information

  • Fixed component name

    TWS APPS FOR MV

  • Fixed component ID

    5698WSEMV

Applicable component levels

  • R860 PSY

       UP

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Document Information

Modified date:
12 April 2017