APAR status
Closed as program error.
Error description
Rational Development and Test Environment (RD&T) 9.5 may fail to license with message RC 312: license server time out: not able to get licenses. This error may occur after applying updates to Linux. The issue affects RD&T 8.5, 9.0, 9.1 and 9.5 as well as z Systems Development and Test Environment (zD&T) 10.0 when run on Red Hat Enterprise Linux (RHEL) 7.3, and 7.2.
Local fix
Use a Linux level that is not affected.
Problem summary
**************************************************************** * USERS AFFECTED: * * RD&T 8.5, 9.0, 9.1 and 9.5 as well as z Systems Development * * and Test Environment (zD&T) 10.0 when run on Red Hat * * Enterprise Linux (RHEL) 7.3, and 7.2. * **************************************************************** * PROBLEM DESCRIPTION: * * Rational Development and Test Environment (RD&T) 9.5 may * * fail to obtain a license key with message RC 312: license * * server time out: not able to get licenses. This error may * * occur after applying updates to * * Linux. * **************************************************************** * RECOMMENDATION: * **************************************************************** The problem was determined to be contained in the License manager code and the way the newer Linux handles the firewall service.
Problem conclusion
An Installation Manager update is now available to fix this issue for zD&T 10.0, RD&T 9.5, RD&T 9.1 and RD&T 9.0: 10.0.0.0-Rational-zDT-IFIX01: https://www-945.ibm.com/support/fixcentral/swg/selectFixes?paren t=ibm~Rational&product=ibm/Rational/Rational+Development+and+Tes t+Environment+for+System+z&release=10.0.0.0&platform=Linux&funct ion=all 9.5.0.0-Rational-RDT-IFIX01: https://www-945.ibm.com/support/fixcentral/swg/selectFixes?paren t=ibm~Rational&product=ibm/Rational/Rational+Development+and+Tes t+Environment+for+System+z&release=9.5.0.0&platform=Linux&functi on=all 9.1.0.0-Rational-RDT-iFix02: https://www-945.ibm.com/support/fixcentral/swg/selectFixes?paren t=ibm~Rational&product=ibm/Rational/Rational+Development+and+Tes t+Environment+for+System+z&release=9.1.0&platform=Linux&function =all 9.0.0.0-Rational-RDT-iFix02: https://www-945.ibm.com/support/fixcentral/swg/selectFixes?paren t=ibm~Rational&product=ibm/Rational/Rational+Development+and+Tes t+Environment+for+System+z&release=9.0.0&platform=Linux&function =all
Temporary fix
Comments
APAR Information
APAR number
PI76010
Reported component name
ZSYS DEV AND TE
Reported component ID
5725G3900
Reported release
A00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-02-03
Closed date
2017-02-17
Last modified date
2017-04-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Safenet
Fix information
Fixed component name
ZSYS DEV AND TE
Fixed component ID
5725G3900
Applicable component levels
R850 PSY
UP
R900 PSY
UP
R910 PSY
UP
R950 PSY
UP
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Document Information
Modified date:
27 October 2020