IBM Support

PI72697: "EXCEL 2007 DATA" OPTION IN SCHEDULER DISAPPEARS AFTER TICK ON "REFRESH THE REPORT CACHE" OPTION OF A REPORT

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APAR status

  • Closed as fixed if next.

Error description

  • Customer ticks the "Refresh the report cache" option of a
    report, then open a scheduler to choose the "Excel 2007 Data"
    option.
    Re-open the Scheduler, but find the "Excel 2007 Data" option
    disappeared.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytic 11.0.6.0                      *
    ****************************************************************
    Configuration Instructions:
    Once the fix is applied, the schedule must be removed, and
    recreated.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI72697

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    A21

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-11-22

  • Closed date

    2017-03-09

  • Last modified date

    2017-03-09

  • APAR is sysrouted FROM one or more of the following:

    PI70642

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
09 March 2017