PI54681: RSV-SRV-0040 ERROR WITH XLS2007_COLUMN_WIDTH_CONTROL=TRUE AND XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE SETTINGS IN PLACE

APAR status

• Closed as fixed if next.

Error description

• If a report contains a table within a list column and
  RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE and
  RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE settings in
  place we see the following error when running to Excel 2007:
  
  RSV-SRV-0040
  The report server encountered an internal error. Check
  additional information associated with this error message. If
  cause of problem cannot be ascertained, increase the logging
  level in the IBM Cognos administration tool and reproduce the
  conditions that caused the error. If the problem persists, see
  the problem determination information on the IBM Cognos Support
  Portal page at
  http://www-947.ibm.com/support/entry/portal/Overview/Software/In
  formation_Management/Cognos_Business_Intelligence.
  
  Details:
  CCLAssertError:0:Fatal: CCL_ASSERT(bStartLine);RSV-SRV-0042
  Trace back:RSReportService.cpp(764): CCLAssertError: CCL_CAUGHT:
  RSReportService::processImpl()RSReportServiceMethod.cpp(258):
  CCLAssertError: CCL_RETHROW: RSReportServiceMethod::process():
  asynchWait_RequestRSASyncExecutionThread.cpp(859):
  CCLAssertError:
  RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp
  (314): CCLAssertError: CCL_CAUGHT:
  RSASyncExecutionThread::runImpl():
  asynchRun_RequestRSASyncExecutionThread.cpp(904):
  CCLAssertError: CCL_RETHROW:
  RSASyncExecutionThread::processCommand():
  asynchRun_RequestExecution/RSRenderExecution.cpp(600):
  CCLAssertError: CCL_RETHROW:
  RSRenderExecution::executeExecution/RSRenderExecution.cpp(1341):
  CCLAssertError: CCL_RETHROW:
  RSRenderExecution::processActiveDocumentsRSXls2007SheetColumns.c
  pp(884): CCLAssertError: CCL_THROW:
  
  
  Removing the RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE and
  RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE advanced
  settings allows the report to run successfully.
  

Local fix

• Work around is to unset one or both of the following advanced
  settings:
  RSVP.EXCEL.XLS2007_COLUMN_WIDTH_CONTROL=TRUE
  RSVP.EXCEL.XLS2007_ALLOW_WRAPPING_SINGLE_CELL=TRUE
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Analytic 11.0.2.0                      *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PI57599 PI57600

Fix information

Applicable component levels

• RB02 PSN

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