PI45892: CNC-SDS-0417 PERSIST ALTHOUGH MAIL SIZE LIMIT SET TO UNLIMITED

APAR status

• Closed as program error.

Error description

• Constantly CNC-SDS-0417 error messages for large emails where
  mail size limit has been reached although limit have been set to
  unlimited.
  If BatchReportService and DeliveryService are on same system and
  no single DeliveryService is without BatchReportService on the
  same system the error goes away. But is not an acceptable
  workaround due to customer need to balance load. And having
  DeliveryService and Report services separated is a common setup.
  

Local fix

• ReportService and DeliveryService on same system, no
  DeliveryService without a ReportService
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.2 Fix Pack  *
  * 3                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

• A fix for this APAR is targeted for IBM COGNOS 10.2.2 BI Fix
  Pack 3.
  The Fix Pack Release Schedule can be found at
  http://www.ibm.com/software/analytics/support/fixes/pbi_schedule
  .html.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  PI47125 PI47459

Fix information

• Fixed component name

  COG CONNECTION

• Fixed component ID

  5724W12CC

Applicable component levels

• RA22 PSN

     UP