APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
A backup of CPIH transactions in the region is observed. The CPIH tasks are all suspended on resource type LMQUEUE. From a dump of the region, Lock Manager shows the lock they are waiting on is PIIMLOCK. From LM domain we can get the lock owner's KE_TASK/TASENTRY, however, at dump time the real lock owner has already gone and it's TASENTRY has been reused by another task. Kernel error table shows the real lock owner task got 999 (Runaway) abend at a previous time. DFHPIRS was in incontrol when the loop was detected. Additional Symptom(s) Search Keyword(s): KIXREVxxx CPIH hang hung backup LMQUEUE PIIMLOCK KE_TASK TASENTRY 999 0999 runaway AICA DFHPIRS
Local fix
No
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is being closed with a code of RET/AU. This closing indicates that the Change Team has been unable to test the proposed fix for this APAR and that no Customer was able to test the fix and provide feedback within a reasonable amount of time. To ensure that only high quality fixes are distributed to all Customers, we require every fix to be tested either internally or at a Customer site which is experiencing the problem. This will minimize any exposure to a possible PTF error which could later be more detrimental to the Customer. The APAR fix is available upon application to the Change Team via PMR. Once the fix has been satisfactorily tested by a Customer experiencing the reported problem, the Change Team will accept a NO-DOC APAR (which must refer to this returned APAR) in order to provide the appropriate PTFs. If the fix does not correct the reported problem, please contact the Change Team via PMR with full details of the failure.
APAR Information
APAR number
PI44634
Reported component name
CICS TS Z/OS V4
Reported component ID
5655S9700
Reported release
700
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-07-08
Closed date
2015-10-15
Last modified date
2015-10-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGMGV","label":"CICS Transaction Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.2","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
15 October 2015