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PI39309: INCORRECT DOCUMENTATION IN REGARDS TO CONTENT MANAGER OR DISPATC HER THAT HAVE THE DELIVERY SERVICE ON THEM REQUIRE DISK ACCESS.

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APAR status

  • Closed as documentation error.

Error description

  • No error. The documentation does not state that all installs
    Content Manager OR Dispatcher that have the Delivery Service on
    them require disk access.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * BI 10.2                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * documentation does not state that all installs Content       *
    * Manager OR Dispatcher that have the Delivery Service on them *
    * require disk access.                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Update KC documentation                                      *
    ****************************************************************
    

Problem conclusion

  • Added the following:
    "Report outputs will always be written to the directory
    configured for each Delivery Service instance. In order to avoid
    having report outputs written to multiple locations, ensure that
    you are either running only one instance of the Delivery
    Service, or configure all service instances to use a shared
    network file location.  Any Dispatcher running the Delivery
    Service must have access to the file system or be disabled on
    all systems not intended to save report output."
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI39309

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-16

  • Closed date

    2015-06-29

  • Last modified date

    2015-06-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
06 March 2023