PI38700: CONDENSED COGNOS VIEWER FRAME WITH SCROLLBAR WHEN OPENING PDF REPORT OUTPUT.

APAR status

• Closed as unreproducible.

Error description

• After the installation of 10.2.1FP6 saved pdf report output is
  not displayed correctly in browser embedded PDF viewer. The
  cognos viewer shows the pdf with scroll bars on the top of the
  viewer window. It is not full size of the viewer window.
  

Local fix

• There was no issue for Firefox and also no issue when running
  the pdf in external adobe acrobat application (outside of
  browser)
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 7                                                            *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

• A fix for this APAR is targeted for IBM COGNOS 10.2.1 BI Fix
  Pack 7.
  The Fix Pack Release Schedule can be found at
  http://www.ibm.com/software/analytics/support/fixes/pbi_schedule
  .html.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

  PI37795

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

     UP