IBM Support

PI32165: TM1 crash at 0xc0000005 in MSVCR100.dll if PerformanceMonitorOn is enabled

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • TM1 crash at 0xc0000005 in MSVCR100.dll if Performance Monitor
    is activated (PerformanceMonitorOn=T). The crash occurs few
    minutes after startup, during the execution of a scheduled chore
    (it does not occur when executing chore manually)
    

Local fix

  • Empty }StatsByChore cube
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * KBC GROUP                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply 10.2 FP2 IF 3.                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI32165

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-01-05

  • Closed date

    2015-03-05

  • Last modified date

    2015-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Server

Software version: 10.2

Reference #: PI32165

Modified date: 05 March 2015