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PI24157: LOG ANALYSIS WORKSPACE DOES NOT WORK FOR PORTAL 8.0 AND ABOVE.

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APAR status

  • Closed as program error.

Error description

  • Log analysis workspace does not work for portal 8.0 and above.
    It works for WAS but it does not for Portal because there is no
    support in the portal code in WpsAlsProperties.java. You get the
     following messages in the logs which shows that Configuration
    class is returning null and also Systemout and Systemerr paths
    are wrong. I need the APAR to build the hotfix because I don't
    have the local environment to build itm.probe
    
    
    <Trace Level="INFO">
     <Time Millis="1385390114528"> 2013-11-25
    14:35:14.528+00:00</Time>
     <Server Format="IP">xxxxxxxx</Server>
     <ProductId>CYN</ProductId>
     <Component>CYN.trc.temadc</Component>
     <ProductInstance>29854</ProductInstance>
     <LogText><![CDATA[WAS Configuration class = null]]></LogText>
     <Source
    FileName="com.ibm.tivoli.itcam.tema.was.WpsAlsProperties"
    Method="getConfigMBean()"/>
     <Thread>Thread-83</Thread>
     <Principal>xxxxxxxxx</Principal>
    </Trace>
    
    <Trace Level="INFO">
     <Time Millis="1385390114529"> 2013-11-25
    14:35:14.529+00:00</Time>
     <Server Format="IP">xxxxx</Server>
     <ProductId>CYN</ProductId>
     <Component>CYN.trc.temadc</Component>
     <ProductInstance>29854</ProductInstance>
     <LogText><![CDATA[logDir ->
    se!/opt/IBM/WebSphere/PortalServer8/log!SystemErr\.log]]></LogTe
    xt>
     <Source
    FileName="com.ibm.tivoli.itcam.tema.was.WpsAlsProperties"
    Method="getLogFileLocationSet()"/>
     <Thread>Thread-83</Thread>
     <Principal>xxxxxxx</Principal>
    </Trace>
    
    <Trace Level="INFO">
     <Time Millis="1385390114529"> 2013-11-25
    14:35:14.529+00:00</Time>
     <Server Format="IP">xxxxxxxx</Server>
     <ProductId>CYN</ProductId>
     <Component>CYN.trc.temadc</Component>
     <ProductInstance>29854</ProductInstance>
     <LogText><![CDATA[logDir ->
    so!/opt/IBM/WebSphere/PortalServer8/log!SystemOut\.log]]></LogTe
    xt>
     <Source
    FileName="com.ibm.tivoli.itcam.tema.was.WpsAlsProperties"
    Method="getLogFileLocationSet()"/>
     <Thread>Thread-83</Thread>
     <Principal>xxxxxxxxx</Principal>
    </Trace>
    

Local fix

  • n/a
    

Problem summary

  • Log analysis workspace does not work for portal 8.0 and above.
    It works for WAS but it does not for Portal because there is no
    support in the portal code in WpsAlsProperties.java.
    I added the support for Portal 8.0 and all the future versions.
    

Problem conclusion

  • Added support for Log Analysis workspace for WebSphere Portal
    server 8.0 and above.
    
    This fix will be available in ITCAM for AD 7.1.0.3 Ifix 9.
    

Temporary fix

  • Provided hotfix to customer.
    

Comments

APAR Information

  • APAR number

    PI24157

  • Reported component name

    TCAM AD WAS TEM

  • Reported component ID

    5724Y92WD

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-08-19

  • Closed date

    2014-10-28

  • Last modified date

    2015-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TCAM AD WAS TEM

  • Fixed component ID

    5724Y92WD

Applicable component levels

  • R710 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSDTFJ","label":"Tivoli Composite Application Manager for Application Diagnostics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 January 2022