PI23888: UNABLE TO CREATE ANY MAP CHART: RECEIVE I/O ERROR WHEN USING FOLDER REDIRECTION TO A DFS PATH

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • You work with IBM SPSS Statistics 22 FP1 and would like to
    create a map chart with Graphboard Template Chooser.
    
    - You open Worldsales.sav from the Samples folder of the
    Statistics 22 installation directory
    - Click on Graphs - Graphboard Template Chooser
    - on the basic tab select two variables: Continent and Revenue
    - On the palette select Choropleth of Means
    - Click on detailed tab: click on 'select a map file' button
    - on the next screen use the dropdown and select Continents map,
    click OK
    - Click OK to create the map
    
    However, you receive an error:
    "An I/O exception occurred"
    
    And something like the below message:
    "The procedure cannot access a file with the given file
    specification
    \\\[host name]\users\[user name]\My Documents\Application
    Data\SPSSInc\Graphboard\maps\Continents.smz"
    
    However, when you look in above folder all *.SMZ files are
    located on this folder.
    
    On your domain you use folder redirection to DFS paths, e.g.:
    
    <My Documents> is redirected to a DFS path:
    \\domain.dom.dom\dom\users\[user-id]\My Documents
    <My Pictures> is redirected to a DFS path:
    \\domain.dom.dom\dom\users\[user-id]\My Documents\My Pictures
    <Desktop> is redirected to a DFS path:
    \\domain.dom.dom\dom\users\[user-id]\My Documents\Desktop
    <Favorites> is redirected to a DFS path:
    \\domain.dom.dom\dom\users\[user-id]\My Documents\Favorites
    
    This was reported to IBM SPSS Development.
    

Local fix

  • This issue has been reported to the IBM SPSS Statistics
    development team and will be addressed in the next Fix Pack.
    Please refer to the Fix Pack schedule at
    http://www.ibm.com/support/docview.wss?uid=swg21599157 for
    information on upcoming Fix Packs.
    
    If you encounter the issue described above please open a Service
    Request with IBM SPSS Technical Support. An Interim Fix was
    developed for customers who need the fix prior to the next
    upcoming Fix Pack.
    
    Please contact Technical Support with reference to APAR PI23888,
    and technote 1681788 about about Interim Fix 012 for IBM SPSS
    Statistics 22 FP1.
    
    Note: Interim fixes are limited corrections to specific issues
    reported by one or more customers. They are normally sent only
    to customers who have reported one of the corrected problems,
    and who require an immediate correction. Interim Fixes do not
    address customer enhancement requests, and not all defect
    corrections can be delivered as Interim Fixes. Due to their
    urgency Interim Fixes undergo only targeted testing of specific
    fixes, not full regression testing. If the fix is not urgently
    required, you may prefer to wait for a scheduled Fix Pack
    Release, which will be fully regression tested. Interim Fix
    corrections, once fully regression tested, are automatically
    included in a future Fix Pack.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * see APAR text                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This issue has been addressed in IBM SPSS Statistics FixPack *
    * 2                                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue has been addressed in IBM SPSS Statistics FixPack *
    * 2                                                            *
    ****************************************************************
    

Problem conclusion

  • This issue has been addressed in IBM SPSS Statistics FixPack 2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI23888

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    M00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-14

  • Closed date

    2015-04-13

  • Last modified date

    2015-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SPSS STATISTICS

  • Fixed component ID

    5725A54ST

Applicable component levels

  • RM00 PSN

       UP

  • RM00 PSY

       UP



Document information


More support for:

SPSS Statistics
Statistics Desktop

Software version:

22.0

Reference #:

PI23888

Modified date:

2015-04-13

Translate my page

Content navigation