IBM Support

PI23362: FAILED TO LOAD DATA MONITORING TM1 SERVERS IN TM1 OPERATIONS CONSOLE.

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APAR status

  • Closed as program error.

Error description

  • When trying to monitor tm1 servers in operations console they
    receive a message in the monitor window that says failed to load
    data. ?A restart of the tm1 application server or removing and
    re-adding the tm1 server to the list of servers in operations
    console temporarily resolves the issue until the next day.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos TM1 10.2.2 FP3                         *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI23362

  • Reported component name

    TM1 OPS CONSOLE

  • Reported component ID

    5724W49OC

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-08-06

  • Closed date

    2015-04-24

  • Last modified date

    2015-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 OPS CONSOLE

  • Fixed component ID

    5724W49OC

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Operations Console

Software version: 10.2.2

Reference #: PI23362

Modified date: 24 April 2015