PI22100: [wi 324077] RESOURCEHANDLER EXTENSION POINT IS EXTENDED WITH PROVIDING HANDLESTYPE ELEMENT CAUSES ERROR IN LOG

A fix is available

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APAR status

  • Closed as program error.

Error description

  • Scenario:
    When using IBM Rational Quality Manager (RQM) with IBM Rational
    Team Concert (RTC) as the build provider, starting or restarting
    RTC will report an error "Failed to process 'resourceHandler'
    child named 'handlesType'".
    
    Steps to reproduce:
    1. Start IBM Rational Collaborative Lifecycle Management (CLM).
    
    Note that this symptom is only reproducible after the CLM server
    is (re)started.
    2. Login to RTC.
    3. Access following link in the browser:
    https://<RTC host>:<RTC port>/<RTC context
    root>/service/com.ibm.team.workitem.service.internal.roa.IRestSe
    rvice/repository.json
    
    Expected Results:
    ccm.log should have no errors.
    
    Actual Results:
    Error shown in the ccm.log when the server starts or restarts
    The following line shows an example:
    
    [http-bio-9443-exec-17 @@ 15:43 qmuser
    /ccm/service/com.ibm.team.workitem.service.internal.roa.IRestSer
    vice/repository.json]
    ERROR ository.common.transport.AbstractElementDescriptor  -
    Failed to process 'resourceHandler' child named 'handlesType'
    
    Review the following work item on Jazz.net for further details:
    https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#act
    ion=com.ibm.team.workitem.viewWorkItem&id=324077
    

Local fix

  • There is no Known workaround at this time.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users/environments affected                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * What steps will reproduce the problem?                       *
    * 1. Start CLM.  Note, this symptom is only reproducible after *
    * the CLM server is (re)started.                               *
    * 2. Login to RTC.                                             *
    * 3. Access following link in the browser:                     *
    * https://<RTC host>:<RTC port>/<RTC context                   *
    * root>/service/com.ibm.team.workitem.service.internal.roa.IRe *
    * stService/repository.json                                    *
    *                                                              *
    * What is the expected output?                                 *
    * ccm.log should have no errors.                               *
    *                                                              *
    * What do you see instead? Please provide screen shots if      *
    * possible.                                                    *
    * Following error is shown in the ccm.log when server          *
    * starts/restarts:                                             *
    *                                                              *
    * 2014-06-02 15:44:34,915 [http-bio-9443-exec-17 @@ 15:43      *
    * qmuser                                                       *
    * /ccm/service/com.ibm.team.workitem.service.internal.roa.IRes *
    * tService/repository.json] ERROR                              *
    * ository.common.transport.AbstractElementDescriptor  - Failed *
    * to process 'resourceHandler' child named 'handlesType'       *
    *                                                              *
    * Note: This RTC request is also issued by the RQM Build       *
    * Integration component (step 3.f of Configuring Rational Team *
    * Concert as your build provider -                             *
    * http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/index.jsp?r *
    * e=1&topic=/com.ibm.rational.test.qm.doc/topics/t_config_rtc_ *
    * build_integration.html&scope=null).                          *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • What steps will reproduce the problem?
    1. Start CLM.  Note, this symptom is only reproducible after the
    CLM server is (re)started.
    2. Login to RTC.
    3. Access following link in the browser:
    https://<RTC host>:<RTC port>/<RTC context
    root>/service/com.ibm.team.workitem.service.internal.roa.IRestSe
    rvice/repository.json
    
    What is the expected output?
    ccm.log should have no errors.
    
    What do you see instead? Please provide screen shots if
    possible.
    Following error is shown in the ccm.log when server
    starts/restarts:
    
    2014-06-02 15:44:34,915 [http-bio-9443-exec-17 @@ 15:43 qmuser
    /ccm/service/com.ibm.team.workitem.service.internal.roa.IRestSer
    vice/repository.json] ERROR
    ository.common.transport.AbstractElementDescriptor  - Failed to
    process 'resourceHandler' child named 'handlesType'
    
    Note: This RTC request is also issued by the RQM Build
    Integration component (step 3.f of Configuring Rational Team
    Concert as your build provider -
    http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m4/index.jsp?re=1&
    topic=/com.ibm.rational.test.qm.doc/topics/t_config_rtc_build_in
    tegration.html&scope=null).
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI22100

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    404

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-15

  • Closed date

    2014-12-05

  • Last modified date

    2014-12-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEAM CONCE

  • Fixed component ID

    5724V0400

Applicable component levels

  • R502 PSY

       UP



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Document information


More support for:

Rational Team Concert

Software version:

4.0.4

Reference #:

PI22100

Modified date:

2014-12-05

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