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PI22051: CANNOT EXPORT SNAPSHOT TO EXCEL FROM TM1WEB.

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • Customer attempts to perform a snap shot to excel in tm1web with
    a  report that has multiple reports within it and the server
    hangs, the export to excel does not happen and the screen that
    was displaying the excel sheet goes blank.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to TM1 10.2.2 FP1                                    *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI22051

  • Reported component name

    TM1 WEB

  • Reported component ID

    5724W49WB

  • Reported release

    A20

  • Status

    CLOSED UR3

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-07-15

  • Closed date

    2014-10-07

  • Last modified date

    2014-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 WEB

  • Fixed component ID

    5724W49WB

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Web

Software version: 10.2

Reference #: PI22051

Modified date: 07 October 2014