IBM Support

PI20875: UNABLE TO OPEN WEBSHEET IN PERSPECTIVES - AS RULE NEVER COMPLETES PROCESSING

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APAR status

  • Closed as program error.

Error description

  • Customer has a rule that is fired when they open a perspective
    websheet.  This rule would only take 1-2seconds to complete,
    however after upgrading - the rule does not finish processing
    and causes Perpestives to stay in a 'Not Responding' state.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to TM1 10.2.2 FP1                                    *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI20875

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A22

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-26

  • Closed date

    2014-10-07

  • Last modified date

    2014-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Server

Software version: A22

Reference #: PI20875

Modified date: 07 October 2014