IBM Support

PI20272: SCHEDULED REPORTS SHOW INCORRECT STATUS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Reports enter a waiting status when Cognos server does not
    receive an immediate response from the SMTP server. Once Cognos
    successfully connects to the SMTP mail server, mail is sent, but
    reports remain in waiting or pending status.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.2 Fix Pack  *
    * 1                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

  • A fix for this APAR is targeted for IBM Cognos Business
    Intelligence 10.2.2 Fix Pack 1
    
    The Fix Pack Release Schedule can be found at
    www-01.ibm.com/software/analytics/cognos/support/fixpacks.html
    

APAR Information

  • APAR number

    PI20272

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-06-17

  • Closed date

    2015-04-17

  • Last modified date

    2015-04-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONNECTION

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA22 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"Cognos Analytics"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 October 2021