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PI14739: NOT CREATING UNIQUE NAMES FOR EXCEL SHEET INFORMATION CAUSING BROKEN IMAGES AND ACTION BUTTONS

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Images and buttons do not show up correctly if files are not the
    same or when 1 gets updated.  This occurs if there are 2 (or
    more) TM1 models using the same web server and containing the
    same Application folder name and websheet name.
    

Local fix

  • Rename either the Application folder and/or sheet name on one of
     the models, so that the two instances don't share the same path
     to the sheet.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to TM1 10.2.2                                 *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI14739

  • Reported component name

    TM1 WEB

  • Reported component ID

    5724W49WB

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-28

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Web

Software version: 10.2

Reference #: PI14739

Modified date: 13 May 2014