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PI14215: Using TM1 10.2 Web Cube Viewer, enabling Zero Suppression hangs an Export to Excel and an Export to PDF of an empty cube view

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APAR status

  • Closed as fixed if next.

Error description

  • Using the TM1 Web 10.2.0.1.2 Cube Viewer, enable Zero
    Suppression on both Rows and Columns, then create an empty cube
    view.  The cube view is empty becase all of it's values are zero
    and thus not displayed because Zero Suppression has been enabled
    on both Rows and Columns.  Try to export the empty cube view
    (Slice to Excel, Snapshot to Excel or Export to PDF).  The
    export hangs. The hanging export must be terminated by a click
    on the button "Cancel Export".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to TM1 10.2.2                                 *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI14215

  • Reported component name

    TM1 WEB

  • Reported component ID

    5724W49WB

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-21

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Web

Software version: 10.2

Reference #: PI14215

Modified date: 13 May 2014