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PI10901: PMHUB ADMIN PAGE: SETTING CONFIGURATION PAGE IS NOT PRESENT IF USER FIRST SELECTS ITS PARENT FOLDER ON WINDOWS OS

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APAR status

  • Closed as fixed if next.

Error description

  • In pmhub/admin console page, if user selects/clicks on the
    parent folder (not expand it) in the navigation pane first, and
    then the setting page would not present if user clicks on its
    child entry on the left navigation pane. This happens with IE
    10, FF ESR 24.2 and the only solution to get it back to normal
    is to restart the app server. This reproduced with 10.2fp1
    release kit as well on x64 Win7/WinServer2008/WinServer2012.
    However, the issue does not happen when tm1 app server runs on
    Windows Server 2003 or AIX
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please Upgrade to TM1 10.2.2                                 *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI10901

  • Reported component name

    TM1 OPS CONSOLE

  • Reported component ID

    5724W49OC

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-02-03

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Operations Console

Software version: 10.2

Reference #: PI10901

Modified date: 13 May 2014