IBM Support

PI10416: Unable to import any report via GO! Office into Excel when the Business Intelligence Server is on a Solaris Server

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APAR status

  • Closed as program error.

Error description

  • Unable to import any report via GO! Office into MS Excel when
    the BI Server is on a Solaris Server. The MS Excel Sheet is
    still empty. No error message is generated.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 3                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI10416

  • Reported component name

    COG FOR MS OFFI

  • Reported component ID

    5724W12GO

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-27

  • Closed date

    2014-06-20

  • Last modified date

    2014-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG FOR MS OFFI

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA21 PSN

       UP



Document information

More support for: Cognos for Microsoft Office
Cognos for Microsoft Office

Software version: 10.2

Reference #: PI10416

Modified date: 20 June 2014