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PI10040: TM1 10.2.0.1 SERVER CRASH WHEN EXECUTING THE TI FCT SAVEDATAALL

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The customer's TM1 application is executing a time controlled
    chore, invoking a TI process which executes the TI fct
    SaveDataAll.??   ??Occassionally, but quite often, the execution
    of the time controlled chore crashes their TM1 Server.????The
    server crash is reproducible when using the TM1 10.2.0 Server
    for Windows x64, it is not reproducible when using the TM1
    10.1.1 Server for Windows x64, with TM1 10.1.1 Server for
    Windows x64 the time controlled chore executing a SaveDataAll
    operation is always successfully executed.????The customer
    upgraded to TM1 10.2.0.1 Server for Windows x64, but they are
    still hit by these TM1 server crashes.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to IBM Cognos TM1 10.2 Fix Pack 1 Interim Fix *
    * 1 (10.2.0.1.1)                                               *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI10040

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-21

  • Closed date

    2014-02-27

  • Last modified date

    2014-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Server

Software version: 10.2

Reference #: PI10040

Modified date: 27 February 2014