PI08537: [wi 295550] Smart Card certificate chosen to login is not used during reauthentication if multiple certificates are available

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You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • Smart Card certificate chosen to login is not used during
    reauthentication if multiple certificates are available
    IBM Rational Collaborative Lifecycle Management (CLM) 4.0.4 and
    4.0.x
       ANY Server Operating system
       ANY IBM WebSphere and IBM HTTP Server (IHS)
       Smart Card Certificates Enabled for Authentication
    
    Microsoft Windows IBM Rational Team Concert (RTC) Eclipse
    Client with Smart Card Enabled
    
    To Reproduce from the RTC Eclipse Client on Windows:
        1)  Select the  "correct" Smart Card certificate [for
    example, ABC_Certificate] to login to CLM.
        2)  Login successfully to CLM:  Perform some operations
    within CLM.
        3)  Now, wait about three to four minutes with complete
    inactivity from the RTC Eclipse Client:  During the time of
    inactivity, a timeout occurs on the session and requires
    reauthentication to continue any activity.  To note, under the
    Advanced login properties, the connection timeout is sent to
    480 seconds (8 minutes).
        4)  Once you are disconnected due to the inactivity, there
    is no automatic reconnection.  A red cross appears on the
    repository connection.
        5)  Now, if you try a right click to log back in, you
    receive an "error when signing" error message from
    XYZ_Certificate, a completely different certificate than was
    chosen in 1) above
    
    
    Workaround:  NONE
    Review the following Work Item on jazz.net for details:
    https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.Wo
    rkItem/295550
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * unknown                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The investigation ...  identified the issue to be between    *
    * the IBMCAC provider and a non-IBM .dll, and the logs show    *
    * the correct certificate being chosen from the client.        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI08537

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    404

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-19

  • Closed date

    2014-06-06

  • Last modified date

    2014-06-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R404 PSY

       UP



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Document information


More support for:

Rational Team Concert

Software version:

404

Reference #:

PI08537

Modified date:

2014-06-06

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