IBM Support

PI08255: [ENH] BACKPORT THE NEW TM1 10.1.1 WEB PARAMETER EXTERNALURL TO TM1 9.5.2 FP3 WEB

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APAR status

  • Closed as program error.

Error description

  • The customer is refering to the IBM Technote 7035791, a Product
    Documentation Update on the new parameter ExternalURL introduced
    with TM1 10.1.1 Web ->?
    ??http://www-01.ibm.com/support/docview.wss?uid=swg27035791?Usin
    g
    the TM1 Web ExternalUrl parameter with Cognos security
    authentication and a load balancer??Product
    documentation??Abstract?Use the ExternalUrl parameter in the
    web.config file when you are using IBM? Cognos? TM1? Web and IBM
    Cognos security (CAM) authentication with an external load
    balancer that modifies the original startup URL for TM1 Web. The
    ExternalUrl parameter provides the correct URL so that Cognos
    security can successfully redirect back to TM1 Web.??Content?If
    you do not use the ExternalUrl parameter in this scenario and
    the load balancer modifies the original TM1 Web URL, then you
    might not be successfully redirected to TM1 Web after logging in
    with Cognos security credentials.?You set the value of this
    parameter in the web.config file to the same URL that is
    normally used to start TM1 Web.?When using the ExternalUrl
    parameter, you also need to use the same value to replace
    http://localhost/TM1Web in the variables_TM1.xml file. ???In the
    customer's production environment, TM1 9.5.2 FP3 Web is running
    in a distributed environment including a Load Balancer, a SSL
    Accelerator and Cognos Security (CAM) for user
    authentication.??In their production environment, when a user
    logs on to TM1 Web a wrong Redirect URL is returned.  In their
    identical test environment they verified that the new parameter
    ExternalURL introduced with TM1 10.1.1 Web provides the correct
    Redirect URL so that Cognos Security can successfully redirect
    back to TM1 Web.   But they cannot upgrade their production
    environment from TM1 9.5.2 FP3 Web to TM1 10.1.1 Web.  Thus they
    request an enhancement for TM1 9.5.2 FP3 Web:?They ask for the
    new parameter ExternalURL introduced with TM1 10.1.1 Web to be
    backported into TM1 9.5.2 FP3 Web.??
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to IBM Cognos TM1 10.2 Fix Pack 1 Interim Fix *
    * 1 (10.2.0.1.1)                                               *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI08255

  • Reported component name

    TM1 WEB

  • Reported component ID

    5724W49WB

  • Reported release

    952

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-17

  • Closed date

    2014-02-27

  • Last modified date

    2014-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 WEB

  • Fixed component ID

    5724W49WB

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Web

Software version: 9.5.2

Reference #: PI08255

Modified date: 27 February 2014