IBM Support

PI07586: TI PROCESS TO RESTART TM1 SERVER VIA BATCH FILE NOT WORKING AFTER USING OPERATIONS CONSOLE

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Customer has a chore that runs a Ti process which kicks off a
    batch to restart the TM1 server service which works fine unless
    they have used the Operations Console to conntect to the server
    previously.  If this happens, then the Tm1 server status shows
    as 'Stopping' but never stops until they stop the Application
    Server service.
    

Local fix

  • create a batch file to restart the Application server service
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * na                                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please Upgrade to TM1 10.2.2                                 *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI07586

  • Reported component name

    TM1 OPS CONSOLE

  • Reported component ID

    5724W49OC

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-12-06

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA22 PSN

       UP



Document information

More support for: Cognos TM1
TM1 Operations Console

Software version: 10.2

Reference #: PI07586

Modified date: 13 May 2014