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PI07491: CONTENT MANAGER RESOURCE MANAGER RECOVERY FAILURES AFTER TSM ERRORS.

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APAR status

  • Closed as program error.

Error description

  • In some recovery paths, CM RM calls TSM's dsmCleanUp() which
    invalidates the TSM setup for the address space. This causes the
     address space to no longer be useful after certain error
    combinations and the customer must restart the IBM HTTP Server
    with CM RM on z/OS.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users of IBM(R) Content Manager for z/OS(R)  *
    *                 resource manager with the Tivoli Storage     *
    *                 Manager option.                              *
    ****************************************************************
    * PROBLEM DESCRIPTION: Users notice that after the Content     *
    *                      Manager for z/OS resource manager       *
    *                      received errors from Tivoli Storage     *
    *                      Manager, it could no longer perform     *
    *                      any other operations against it.        *
    *                      The only solution to this problem       *
    *                      was to restart the resource manager.    *
    ****************************************************************
    * RECOMMENDATION: APPLY CORRECTIVE SERVICE                     *
    ****************************************************************
    The Content Manager for z/OS resource manager recovery routines,
    upon receiving errors from the Tivoli Storage Manager would
    call a TSM's cleanup routine. After that call, any further
    calls to the Tivoli Storage Manager are invalid.
    

Problem conclusion

  • Content Manager for z/OS resource manager with Tivoli Storage
    Manager option was modified to improve its recovery upon
    errors from the Tivoli Storage Manager.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI07491

  • Reported component name

    CM390 LIB SER R

  • Reported component ID

    5697H6000

  • Reported release

    84S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-12-05

  • Closed date

    2014-04-04

  • Last modified date

    2014-04-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UI16770

Modules/Macros

  • ICMMOTCT ICMMOTTM
    

Fix information

  • Fixed component name

    CM390 LIB SER R

  • Fixed component ID

    5697H6000

Applicable component levels

  • R84S PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSLQWS","label":"Content Manager for z\/OS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"84S","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 October 2021