IBM Support

PI06092: OPEN A POWERPLAY STUDIO REPORT BY COGNOS FOR MS OFFICE GENERATES RDS-ERR-100 ERROR WHEN PATH CONTAINS DOUBLE BYTE CHARACTER

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Trying downloading Powerplay studio report by Cognos for
    Microsoft Office generates RDS-ERR-100 error.????This only
    happen  when report's search path contains double byte
    character. (=Customer cannot import Powerplay report at all if
    it contains double byte character in report name or folders you
    store report)????Error message:??RDS-ERR-100 Report Data Service
    could not process the response from the content
    provider.????Environment:??Server: Cognos BI 10.2 GA on Win 2k8
    R3??Client : Cognos BI 10.2 GA's IBM Cognos for Microsoft Office
    on Win 7 with Excel 2010????
    

Local fix

  • Remove double byte character both from report name and folder na
    me where you store Powerplay reports.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to TM1 10.2.2 or upgrade to IBM Cognos        *
    * Business Intelligence 10.2.1 Fix Pack 3                      *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI06092

  • Reported component name

    COG FOR MS OFFI

  • Reported component ID

    5724W12GO

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-13

  • Closed date

    2014-03-31

  • Last modified date

    2014-06-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG FOR MS OFFI

  • Fixed component ID

    5724W12GO

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos for Microsoft Office
Cognos for Microsoft Office

Software version: 10.2

Reference #: PI06092

Modified date: 20 June 2014