PI05483: CLIENT ONLY INSTALL: TM1PERSPECTIVES DOES NOT LAUNCH ON WINDOWS8

APAR status

• Closed as fixed if next.

Error description

• Select Client only(Tm1Client tier, Developer tier) in
  Plananalytics install kit or use the TM1Client kit to install on
  Windows8(64). After install, launch TM1 Perspectives, throws
  "Run-time error '429': Active X component can't create object".
  Perspectives does not launch.  Workaround: Have to perform a
  full install using the plananalytics kit.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos Express 10.2.1 Fix Pack 1                  *
  *                                                              *
  * Please see Express team Comments in defects:                 *
  * Note from Express team:                                      *
  * Please read the following notes.                             *
  * Including the required file that is referenced in the        *
  * documentations. Basically customer is to unregister the      *
  * current mscomctil.ocx file and register this version         *
  * attached that is also downloadable form MS site.             *
  * CX notes:                                                    *
  * http://www-01.ibm.com/support/docview.wss?uid=swg21623762    *
  *                                                              *
  * http://www-01.ibm.com/support/docview.wss?uid=swg21608271    *
  * http://www-01.ibm.com/support/docview.wss?uid=swg21593238    *
  *                                                              *
  * Reference link in CX:                                        *
  * http://www-01.ibm.com/support/docview.wss?uid=swg21438688    *
  *                                                              *
  * Microsoft release notes:                                     *
  * MS12-060: Description of the security update for Office      *
  * 2010: August 14, 2012                                        *
  * http://support.microsoft.com/kb/2597986                      *
  *                                                              *
  * MS12-060: Description of the security update for 2007 Office *
  * system: August 14, 2012                                      *
  * http://support.microsoft.com/kb/2687441                      *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

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