PI05028: JAVA VIRTUAL MACHINE LANCHER ERROR DURING IBM SPSS STATISTICS 21 PUSH INSTALLATION

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • You work with IBM SPSS Statistics 21 and would like to push the
    installation to the end user computer. The push installation of
    the Statistics 21 .msi file is done by a Dell/KACE KBOX 1000.
    For release IBM SPSS Statistics 20 this was working fine.
    
    For Statistics 21 you use the same process as in the past with a
    command like that:
    
    msiexec.exe /i 'IBM SPSS Statistics 21.msi" /qn /L*v
    "SPSS21log.txt'
    LICENSETYPE="Network" LSHOST='<host name>'
    
    The installation starts correctly in non-interactive mode, but
    generates one or more dialog boxes that says
    'Java Virtual Machine Launcher:  Could not create the Java
    virtual machine.'
    
    The appearance of this Java error dialog box stops the
    installation and will not continue without the box being
    dismissed by clicking the "OK" button.
    
    This issue was reported to IBM SPSS development. Currently the
    only workaround for release 21 is to click manually on the OK
    button of the
    dialog box to get the push installation to proceed and finish.
    

Local fix

  • This issue does not occur with IBM SPSS Statistics 22 release
    and push installation via Dell/KACE KBOX 1000.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * see APAR text                                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This issue has been addressed in IBM SPSS Statistics 22 GA   *
    * release                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue has been addressed in IBM SPSS Statistics 22 GA   *
    * release                                                      *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI05028

  • Reported component name

    SPSS STATISTICS

  • Reported component ID

    5725A54ST

  • Reported release

    L00

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-29

  • Closed date

    2013-11-26

  • Last modified date

    2013-12-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RM00 PSN

       UP

  • RM00 PSY

       UP



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Document information


More support for:

SPSS Statistics
Statistics Desktop

Software version:

21.0

Reference #:

PI05028

Modified date:

2013-12-03

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