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PI04923: INTERMITTENT ERRORS WHEN REFRESHING DATA IN IBM COGNOS FOR MICROSOFT OFFICE

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Cognos 10.1.1 fp1.?A custom macro button in Excel is used to log
    on and refresh data from IBM Cognos BI. With the same Cognos
    server, it is possible to refresh data on client PC in Japanese
    environment, but errors occur refreshing data on client PC in
    Chinese environment at the first click, whereas second refresh
    attempt works.?The same situation occurs with the native Cognos
    refresh button.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Please upgrade to TM1 10.2 RP2                               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI04923

  • Reported component name

    COG FOR MS OFFI

  • Reported component ID

    5724W12GO

  • Reported release

    A11

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-28

  • Closed date

    2014-05-13

  • Last modified date

    2014-05-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA20 PSN

       UP



Document information

More support for: Cognos for Microsoft Office
Cognos for Microsoft Office

Software version: 10.1.1

Reference #: PI04923

Modified date: 13 May 2014