IBM Support

PI04872: WCM USES ITS OWN DEFAULT TRANSACTION TIMEOUT INSTEAD OF CONFIGURABLE SERVER-BASED TIMEOUT

 

APAR status

  • Closed as program error.

Error description

  • WCM uses a default transaction timeout of 120 seconds even when
    the value is changed in the server.  Need a fix to configure
    the default transaction timeout value used by WCM.
    
    The transaction timeout can be experienced, for example, when
    deleting a virtual portal via the UI:
    
    TimeoutManage I WTRN0006W: Transaction
    PA_MageVirtualPortals#MgeVirtualPortals
    .war#ManageVirtualPortals
    <transaction ID#> has timed out after 120 seconds.
    

Local fix

  • To avoid the timeout in the virtual portal case, utilize the
    ConfigEngine task to delete the virtual portal instead of the
    UI.
    

Problem summary

  • WCM uses a default transaction timeout of 120 seconds even when
    the value is changed in the server.  Need a fix to configure
    the default transaction timeout value used by WCM.
    The transaction timeout can be experienced, for example, when
    deleting a virtual portal via the UI:
    TimeoutManage I WTRN0006W: Transaction
    PA_MageVirtualPortals#MgeVirtualPortals
    .war#ManageVirtualPortals
    &lt;transaction ID#&gt; has timed out after 120 seconds.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PI04872

  • Reported component name

    LOTUS WEB CONT

  • Reported component ID

    5724I2900

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-26

  • Closed date

    2014-01-09

  • Last modified date

    2014-02-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS WEB CONT

  • Fixed component ID

    5724I2900

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU051","label":"N\/A"},"Product":{"code":"SUPPORT","label":"IBM Web Content Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB33","label":"N\/A"}}]

Document Information

Modified date:
11 December 2021