APAR status
Closed as program error.
Error description
WCM uses a default transaction timeout of 120 seconds even when the value is changed in the server. Need a fix to configure the default transaction timeout value used by WCM. The transaction timeout can be experienced, for example, when deleting a virtual portal via the UI: TimeoutManage I WTRN0006W: Transaction PA_MageVirtualPortals#MgeVirtualPortals .war#ManageVirtualPortals <transaction ID#> has timed out after 120 seconds.
Local fix
To avoid the timeout in the virtual portal case, utilize the ConfigEngine task to delete the virtual portal instead of the UI.
Problem summary
WCM uses a default transaction timeout of 120 seconds even when the value is changed in the server. Need a fix to configure the default transaction timeout value used by WCM. The transaction timeout can be experienced, for example, when deleting a virtual portal via the UI: TimeoutManage I WTRN0006W: Transaction PA_MageVirtualPortals#MgeVirtualPortals .war#ManageVirtualPortals <transaction ID#> has timed out after 120 seconds.
Problem conclusion
A code fix for this issue is integrated into the WebSphere Portal & WCM Combined Cumulative Fix 09 (PM98649) for Portal 8.0.0.1 available from Fix Central: http://www-933.ibm.com/support/fixcentral/swg/selectFixes?parent =ibm/WebSphere&product=ibm/WebSphere/WebSphere+Portal&release=Al l&platform=All&function=aparId&apars=PM98649 Note: In order to leverage the code fix, you must add (or update if already exists) the following custom property to the WCM_WCMConfigService Resource Environment Provider: Name: wcm.transaction.timeout Value: 600 (for example) Restart server to take effect.
Temporary fix
Comments
APAR Information
APAR number
PI04872
Reported component name
LOTUS WEB CONT
Reported component ID
5724I2900
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-10-26
Closed date
2014-01-09
Last modified date
2014-02-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LOTUS WEB CONT
Fixed component ID
5724I2900
Applicable component levels
R800 PSY
UP
[{"Business Unit":{"code":"BU051","label":"N\/A"},"Product":{"code":"SUPPORT","label":"IBM Web Content Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Line of Business":{"code":"LOB33","label":"N\/A"}}]
Document Information
Modified date:
11 December 2021