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PH15930: INCORRECT DASHBOARD CALCULATION PREVIEW OCCURS REGARDLESS OF DASHBOARD, DATA, FUNCTION AND TEMPLATE TYPE.

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APAR status

  • Closed as unreproducible.

Error description

  • This error was reproduced on
    https://casupport2dev.ca.analytics.ibm.com/bi which is currently
    11.1.3. Please note this error occurs for any dashboard, any
    template, any function and any datasource. Instructions to
    reproduce this issue are as follows:
    
    1 - Sign in to your environment (feel free to use
    https://casupport2dev.ca.analytics.ibm.com/bi)
    2 - Go to New on the bottom left and select Dashboard
    3 - Select any of the templates (I selected blank)
    4 - Select any sample data (I selected Samples/Data/Accounts
    Receivable)
    5 - Then right click to select "Accounts receivable.xlsx" and
    select calculations
    6 - In the calculations move one of the functions over and copy
    one of the examples. In the preview you will see an error saying
    something like "Cannot find Country"
    7 - If you select okay and move the calculation into the
    dashboard you will see it works.....
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.4                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH15930

  • Reported component name

    COG DASHBOARDS

  • Reported component ID

    5724W12DB

  • Reported release

    B0A

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-21

  • Closed date

    2019-10-15

  • Last modified date

    2019-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Cognos Dashboards v11x

Software version: B0A

Reference #: PH15930

Modified date: 15 October 2019