IBM Support

PH12268: CREATING A DASHBOARD OFF A DATA MODULE REQUIRES A CLOSE OF THE DASHBOARD TO SEE DATA AFTER RELOAD

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • When creating a dashboard off a newly created data set (the
    source can be package/data module), the dashboard will say "The
    data for this data set is not available. Refresh the data set or
    contact your administrator for access to the source".
    
    If you do a reload in the dashboard, the dashboard will say that
    the source refreshed successfully, but will still indicate the
    data is not available (yellow triangle).
    
    You will then need to close the dashboard, and reopen the
    dashboard in order to see the data
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.4                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH12268

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    B0A

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-20

  • Closed date

    2019-10-15

  • Last modified date

    2019-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Administration and Configuration v11x

Software version: B0A

Reference #: PH12268

Modified date: 15 October 2019