IBM Support

PH11105: IE CRASHING WITH OUT OF MEMORY ERRORS WHEN USING DASHBOARDS WITHMULTIPLE MAP VISUALIZATIONS

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as unreproducible.

Error description

  • IE crashing with out of memory errors when using Dashboards with
    multiple Maps
    
    Memory is not getting released when Dashboard is closed. IE
    crashes when it reaches 1.4 GB RAM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Analytics 11.1.4                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PH11105

  • Reported component name

    COG DASHBOARDS

  • Reported component ID

    5724W12DB

  • Reported release

    B0A

  • Status

    CLOSED UR5

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-16

  • Closed date

    2019-10-15

  • Last modified date

    2019-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



Document information

More support for: Cognos Analytics
Cognos Dashboards v11x

Software version: B0A

Reference #: PH11105

Modified date: 15 October 2019